Our Legal Notices
Privacy Policy
AEM Business Solutions (“AEMBS,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (https://aembs.com) and any of our IT services, including IT management, cybersecurity, VoIP phone solutions, cloud solutions, web design, and other related services (collectively, “Services”).
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
1.1 Information You Provide Directly
- Contact details (name, email, phone number, company name, etc.) when you inquire about or use our Services.
- Account details when you register for an account.
- Any information you provide when communicating with us, such as feedback, comments, or support requests.
1.2 Automatically Collected Information
When you visit our website or use our Services, we may collect certain information automatically, including:
- Log Data: IP addresses, browser type, operating system, and access times.
- Usage Data: Pages visited, time spent on our site, and other analytical data to improve our services.
- Cookies and Tracking Technologies: We use cookies to enhance user experience and track website analytics. You can manage your cookie preferences in your browser settings.
1.3 Third-Party Information
We may collect data from third-party sources, such as business partners, social media platforms, or publicly available sources, to supplement the information we have about you.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our IT services and solutions.
- Communicate with you, including responding to inquiries and providing customer support.
- Send administrative updates, promotional materials, and service-related notifications.
- Analyze user behavior to improve our website, services, and security measures.
- Comply with legal obligations and enforce our Terms of Service.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data in the following situations:
- With Service Providers: We may share data with vendors, consultants, and other third-party service providers who perform services on our behalf.
- For Legal Reasons: We may disclose your information if required by law, to protect our rights, or to comply with legal processes.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new business entity.
- With Your Consent: We may share your information for other purposes with your explicit consent.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Data related to customer inquiries, transactions, and support may be stored for record-keeping purposes.
5. Your Rights and Choices
You have the following rights regarding your data:
- Access & Portability: Request a copy of your data in a structured format.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Objection & Restriction: Object to or restrict certain processing activities.
To exercise your rights, contact us at [Insert Contact Email].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies for website functionality, analytics, and personalization. You can control cookie settings in your browser and opt out of tracking where applicable.
7. Third-Party Links and Embedded Content
Our website may contain links to third-party sites or embedded content (videos, images, etc.). These third parties may collect data independently, and we are not responsible for their privacy practices. We encourage reviewing their policies before interacting with their content.
8. Data Security
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
9. International Data Transfers
If you access our services from outside [Insert Country], your data may be transferred and processed in jurisdictions with different privacy laws. By using our services, you consent to such transfers.
10. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from minors. If we discover such data has been collected, we will take appropriate action to remove it.
11. Updates to This Privacy Policy
We may update this policy from time to time. The latest version will be posted on our website with the “Effective Date” at the top. Continued use of our services after updates constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
AEM Business Solutions
info@aembs.com